Terms of service
Last updated: September 16, 2026
These Terms of Service ("Terms") govern your access to and use of the Brainrot Up website, store, products, and related services (collectively, the "Services"). Brainrot Up is a trade name operated by Mediawoo. The terms "Brainrot Up", "we", "us", and "our" refer to the operator of the Services.
Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.
By accessing or using the Services or placing an order, you agree to these Terms and the policies referenced in them, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.
If you do not agree to these Terms, you should not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be legally capable of entering into a binding contract in your jurisdiction to make a purchase from us.
You are responsible for providing accurate, current, and complete information when using the Services or placing an order, including billing, payment, contact, and shipping information.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.
You may not transfer, sell, assign, or license your account to another person without our permission.
We may refuse, restrict, suspend, or terminate access to the Services where reasonably necessary to prevent fraud, abuse, unlawful activity, security risks, or violations of these Terms.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to describe and display our products accurately.
Product photographs, digital mockups, illustrations, and other images are intended to represent products as accurately as reasonably possible but may not reproduce every physical characteristic exactly.
Actual colors may vary depending on screen settings, lighting, garment batches, materials, and printing processes.
Because products may be individually produced, minor variations may occur in print placement, print size, color, texture, garment measurements, or appearance.
Minor variations that are normal characteristics of manufacturing or printing are not considered defects, except where applicable law provides otherwise.
We may modify product descriptions, specifications, availability, or discontinue products at any time. Such changes will not affect orders already accepted except where permitted by applicable law.
We may limit quantities or availability by customer, order, geographic region, or jurisdiction.
SECTION 3 - ORDERS
By submitting an order, you offer to purchase the products included in that order subject to these Terms.
We reserve the right, to the extent permitted by applicable law, to reject or cancel an order because of product unavailability, payment failure, suspected fraud, abuse, an obvious pricing or description error, legal restrictions, shipping restrictions, or other legitimate reasons.
If we cancel an order after payment has been collected, we will refund the applicable amount paid for the cancelled item or order.
Please review your order carefully before submitting it.
Products may enter production shortly after an order is placed. We therefore cannot guarantee that an order can be cancelled or changed after submission.
Once production has started, voluntary cancellations and order modifications are not accepted, except where applicable law requires otherwise.
Additional information regarding cancellations, returns, damaged items, and refunds is available in our Return & Refund Policy.
Products sold through the Services are intended primarily for personal or household use. Purchases for commercial resale require our prior written approval.
SECTION 4 - PRICES, PAYMENTS, AND PROMOTIONS
Prices, discounts, promotions, and product availability may change without notice before an order is placed.
The price applicable to an accepted order will be the price presented to you during checkout, subject to correction of obvious errors where permitted by applicable law.
Applicable shipping charges, taxes, duties, or other charges will be disclosed, calculated, or handled as required by applicable law and the information presented during checkout.
You agree to provide accurate and authorized payment information.
We may decline or cancel a transaction where payment cannot be authorized or where we reasonably suspect fraud, unauthorized payment activity, abuse, or other unlawful conduct.
Promotions may be subject to additional terms, eligibility requirements, product exclusions, minimum quantities, expiration dates, or other conditions communicated with the promotion.
Unless expressly stated otherwise, discounts and promotional offers cannot be combined.
SECTION 5 - SHIPPING AND DELIVERY
Products may be produced, fulfilled, and shipped by independent production, fulfillment, logistics, and delivery providers.
Production and delivery estimates are estimates unless we expressly state that a particular service is guaranteed.
Products from the same order may be produced at different facilities and may arrive in separate shipments.
Customers are responsible for providing complete and accurate shipping information.
Additional terms concerning delivery estimates, tracking, incorrect addresses, lost shipments, delivery delays, customs, and related matters are contained in our Shipping Policy.
Nothing in these Terms excludes any delivery rights that cannot lawfully be excluded.
SECTION 6 - RETURNS, EXCHANGES, AND REFUNDS
We do not voluntarily accept returns, exchanges, or provide refunds for change of mind, incorrect size selection, incorrect color selection, personal fit preference, or because a customer no longer wants the product.
Our rules concerning damaged, defective, incorrect, or non-conforming products are set out in our Return & Refund Policy.
Nothing in these Terms or our policies excludes, restricts, or modifies consumer rights or remedies that cannot lawfully be excluded.
SECTION 7 - INTELLECTUAL PROPERTY
The Services and their original content, including website design, layout, text, graphics, photographs, branding, and other materials, are protected by applicable intellectual property laws.
Content appearing on the Services may be owned by Brainrot Up, Mediawoo, licensors, or other applicable rights holders.
Third-party trademarks, names, characters, logos, designs, and other intellectual property remain the property of their respective owners.
Except where permitted by law, you may not reproduce, copy, distribute, modify, republish, commercially exploit, scrape, or create derivative works from protected content appearing on the Services without authorization from the applicable rights holder.
No provision of these Terms transfers ownership of intellectual property to you.
Brainrot Up branding may not be used in a manner that falsely suggests sponsorship, endorsement, affiliation, or authorization.
SECTION 8 - THIRD-PARTY SERVICES AND LINKS
The Services may include third-party tools, applications, payment services, integrations, links, or other functionality that we do not own or control.
To the fullest extent permitted by applicable law, third-party services are provided subject to the terms and policies of the applicable third party.
We are not responsible for the content, availability, security, accuracy, acts, or omissions of independent third-party websites or services.
Your use of third-party services is at your own discretion and subject to any rights that cannot lawfully be excluded.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Brainrot Up is powered by Shopify, which enables us to provide the ecommerce Services to you.
Purchases made through our store are transactions directly between you and Brainrot Up and not between you and Shopify.
To the fullest extent permitted by applicable law, Shopify and its affiliates are not responsible for products sold by Brainrot Up or for claims, loss, or damage arising solely from transactions between you and Brainrot Up.
Nothing in this section excludes any liability that cannot lawfully be excluded.
SECTION 10 - PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our ecommerce Services are hosted by Shopify, Shopify may process information relating to your access to and use of the Services in accordance with Shopify's applicable privacy practices.
Information may also be processed by payment providers, fulfillment providers, carriers, analytics providers, and other service providers where necessary to operate the Services.
SECTION 11 - REVIEWS, FEEDBACK, AND SUBMISSIONS
If you voluntarily submit reviews, photographs, comments, suggestions, ideas, feedback, or other content to us ("Feedback"), you represent that you have the right to provide that content and that it does not violate applicable law or the rights of another person.
To the extent permitted by applicable law, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, display, publish, adapt, and distribute Feedback for purposes connected with operating, improving, or promoting the Services.
You remain responsible for Feedback you submit.
We may remove or decline to publish Feedback that we reasonably believe is unlawful, fraudulent, abusive, misleading, infringing, or otherwise inappropriate.
We are not responsible for statements independently submitted by customers or other third parties, except where applicable law provides otherwise.
SECTION 12 - ERRORS AND INACCURACIES
Information on the Services may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery estimates.
To the extent permitted by applicable law, we may correct such errors or update information at any time.
Where an obvious error affects an order, we may cancel the affected order to the extent permitted by applicable law. If payment has already been collected for an order we cancel, the applicable amount will be refunded.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to engage in fraud, unlawful activity, infringement of intellectual property rights, harassment, abuse, transmission of malicious code, unauthorized collection of personal information, interference with website security, impersonation, spam, phishing, or other conduct that may damage the Services or the rights of others.
You may not attempt to circumvent security, access restrictions, rate limits, authentication systems, or other technical protections used by the Services.
To the extent permitted by law, we may restrict or terminate access where we reasonably believe these Terms have been violated.
SECTION 14 - MANDATORY CONSUMER RIGHTS
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory warranty, remedy, right, or liability that cannot lawfully be excluded, restricted, or modified under applicable law.
If applicable consumer law provides you with rights that conflict with a provision of these Terms, those mandatory rights will apply to the extent of the conflict.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website, its informational content, and digital functionality are provided on an "as available" and "as is" basis.
We do not guarantee that access to the website will always be uninterrupted, secure, error-free, or available at all times.
We do not warrant the accuracy, completeness, or usefulness of general informational content except where applicable law requires otherwise.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM WARRANTIES OR CONDITIONS THAT MAY OTHERWISE BE IMPLIED IN RELATION TO THE SERVICES.
This disclaimer does not exclude or limit mandatory warranties, consumer guarantees, conformity rights, or other protections relating to products that cannot lawfully be excluded.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BRAINROT UP, MEDIAWOO, AND THEIR OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, OR SIMILAR LOSS ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
To the fullest extent permitted by applicable law, we are not responsible for loss or damage caused by misuse of a product, failure to follow care instructions, incorrect information supplied by the customer, unauthorized modification, accidental damage after delivery, normal wear and tear, or circumstances outside our reasonable control.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR ORDER WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO US FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM.
The limitations in this section do not apply to liability that cannot lawfully be excluded or limited, including any mandatory consumer rights or remedies.
SECTION 17 - EVENTS OUTSIDE OUR CONTROL
To the fullest extent permitted by applicable law, we will not be responsible for failure or delay in performing an obligation where the failure or delay results solely from circumstances outside our reasonable control.
Such circumstances may include natural disasters, severe weather, war, civil disturbance, governmental action, customs disruption, strikes, transportation interruptions, carrier disruptions, telecommunications failures, power failures, or widespread technical failures.
This section does not exclude any remedy that applicable law requires us to provide.
SECTION 18 - INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Brainrot Up, Mediawoo, and their officers, employees, contractors, and service providers from third-party claims, losses, liabilities, and reasonable costs arising directly from your intentional or unlawful misuse of the Services, your material breach of these Terms, fraud committed by you, or your infringement of another person's rights through content you submit.
This section does not impose liability on a consumer where doing so would be prohibited or unfair under applicable law.
SECTION 19 - TERMINATION
We may suspend or terminate access to the Services where reasonably necessary because of a violation of these Terms, fraud, unlawful activity, abuse, security risks, or other legitimate reasons.
Termination does not affect obligations or liabilities that arose before termination.
Provisions that by their nature are intended to survive termination, including intellectual property, limitations of liability, indemnification, governing law, and payment obligations, will continue to apply.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed to the minimum extent necessary.
The remaining provisions will continue in effect.
SECTION 21 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement between you and us concerning your use of the Services and purchases from the store, subject to any mandatory rights provided by applicable law.
SECTION 22 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
To the extent permitted by applicable law, we may assign or transfer our rights and obligations in connection with a sale, restructuring, transfer, or reorganization of our business.
SECTION 23 - GOVERNING LAW AND DISPUTES
These Terms and contracts entered into with Brainrot Up are governed by the laws of the Republic of Latvia, without regard to conflict-of-law principles, except where mandatory applicable consumer law provides otherwise.
If you are a consumer, this choice of law does not deprive you of any protection or remedy that cannot lawfully be excluded under the laws applicable to you.
To the fullest extent permitted by applicable law, disputes arising from these Terms or the Services will be subject to the jurisdiction of the courts of Latvia.
Nothing in this section prevents a consumer from bringing a claim before another court or tribunal where applicable mandatory law gives the consumer that right.
Before starting formal proceedings, we encourage you to contact us at info@brainrotup.com so that we may attempt to resolve the matter directly.
SECTION 24 - CHANGES TO THESE TERMS
We may update these Terms from time to time by posting a revised version on this page.
Changes will apply from the effective date stated in the updated Terms and will not retroactively remove rights relating to an order already placed where applicable law prohibits this.
Where required by applicable law, we will provide notice of material changes.
SECTION 25 - CONTACT
Questions about these Terms of Service may be sent to info@brainrotup.com.